Returns and Complaints


To make a complaint, please follow the steps below:

1. Return/complaint by Email on
Please mail your query related to the return/complaint  and attach it to the returned product. The mail contains the following data: customer's name, e-mail address, phone number, product ID and description of defect, date of purchase.

2. Product return
When filing a complaint, please send back a complete product, together with a copy of the invoice.

3. Shipping
Please send the faulty goods to the following address:

Jyoti Gruh Udyog, Telephone Exchange Square
Plot No.6, Shastri Nagar,
440006 Nagpur.


Return of the goods
In accordance with applicable law, you have 14 days to return the goods. To cancel the contract and return the purchased product complete the statement of withdrawal, pack complete product together with invoice, then send it back to the following address:

1) Jyoti Gruh Udyog, Telephone Exchange Square, Nagpur-
2) Plot No.6, Shastri Nagar,
    440006 Nagpur.



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